In short, no. No you can’t. But as creative people, we have to, in order to make a living. An artist charges £500 for a painting perhaps, which sounds a lot doesn’t it? But then when you find out it took them a week to create it and cost them £70 in materials (canvas, brushes, paints….) £430 for 40 hours work doesn’t quite sound as good does it? That’s £10.75 p/hr by the way. For someone that’s maybe got a BA in fine art. And 40 hours is always 60 hours, because any creative person starts work as soon as they get out of bed and doesn’t switch off until the lights are out. Even then, the brain continues to whirr and race with ideas. I have been known to solve design dilemmas in my dreams. So even when i’m asleep, i’m working. That’s kind of annoying. But what happens when you work in a service industry and the service you provide isn’t tangible? When the service you provide is a long and lengthy process …